zab
May 30th, 2006, 07:47 PM
Newer LimeWire releases feature a new utility to help finding problems. Every now and then we may request that you send us a "logfile on package X". Here is how to do that:
1. Go to View->Show/Hide->Enable the "Console" option. This will create a new tab named "Console".
2. Go to the Console tab. At the bottom there is a large combo box. Click on it and select the X option. To the right of that Combo box there is another one that should show "OFF". Change that to "ALL" and hit "Apply".
3. Text will start appearing in the white space in the middle of the tab. Leave LimeWire alone for some time.
4. Hit the "Save" button and save the file "limewire-log.txt" somewhere. Then upload this file to the forum and we'll analyze it. If you are concerned about your privacy, email the file directly to us.
Here is an illustration:
http://www.limewire.org/zlatin/stack1.jpg
===================
If you are curious, the reports contain two elements:
1. a general report of the state of the program. That includes the current settings, the current memory usage, the current active threads and what is each thread doing at this specific instant.
2. a log of the specified packages, if any. That lets us see (almost) exactly what code has been executed in the recent past. This way we can easily see if something that should have happened didn't or vice versa.
1. Go to View->Show/Hide->Enable the "Console" option. This will create a new tab named "Console".
2. Go to the Console tab. At the bottom there is a large combo box. Click on it and select the X option. To the right of that Combo box there is another one that should show "OFF". Change that to "ALL" and hit "Apply".
3. Text will start appearing in the white space in the middle of the tab. Leave LimeWire alone for some time.
4. Hit the "Save" button and save the file "limewire-log.txt" somewhere. Then upload this file to the forum and we'll analyze it. If you are concerned about your privacy, email the file directly to us.
Here is an illustration:
http://www.limewire.org/zlatin/stack1.jpg
===================
If you are curious, the reports contain two elements:
1. a general report of the state of the program. That includes the current settings, the current memory usage, the current active threads and what is each thread doing at this specific instant.
2. a log of the specified packages, if any. That lets us see (almost) exactly what code has been executed in the recent past. This way we can easily see if something that should have happened didn't or vice versa.